Terms & Conditions

Please read these terms and conditions carefully before using our services

1. Introduction

Welcome to Agent Banking Company ("Company", "we", "our", "us"). These Terms & Conditions govern your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms & Conditions.

Please read these Terms & Conditions carefully before using our website or services. If you do not agree with any part of these terms, you may not use our website or services.

2. Definitions

  • "Services" refers to all services provided by Agent Banking Company, including but not limited to mobile banking, agent banking, merchant payments, online payments, and API services.
  • "User" refers to any individual or entity that accesses or uses our website or services.
  • "Content" refers to all information, text, graphics, photos, videos, and other materials displayed on our website.

3. Use of Our Services

Our services are provided for legitimate business and personal use only. You agree not to use our services for any illegal or unauthorized purpose. You must comply with all applicable laws and regulations when using our services.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice or liability.

4. User Accounts

Some of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to terminate or suspend your account at our discretion, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users, us, or third parties, or for any other reason.

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Agent Banking Company or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent.

6. Limitation of Liability

To the maximum extent permitted by law, Agent Banking Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our services;
  • Any unauthorized access to or use of our servers and/or any personal information stored therein;
  • Any interruption or cessation of transmission to or from our services;
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.

7. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. We will provide notice of any material changes by posting the updated Terms & Conditions on our website. Your continued use of our services after such modifications constitutes your acceptance of the modified Terms & Conditions.

8. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Uganda, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Uganda.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Agent Banking Company

Plot 2702, Nyangweso Road, Off Kironde Road

Tank Hill, Muyenga, Kampala, Uganda

P.O. Box 120930, Kampala - Uganda

Email: legal@agentbanking.co.ug

Phone: +256 312 180 000