Security Tips

Agent Banking Tips

Your Agent Banking passwords and PIN should

  • Be kept confidential and never shared with anyone.
  • Be memorised, don’t write them down.
  • Regularly changed and updated, especially if you suspect that it has been compromised.
  • Not be based on guessable information such as your name, telephone number, birthday or other personal information.
  • Not be stored or retained in your browser.
  • Not be based on the same details that you use to access other services such as email, other Internet sites, ATM PIN, or Phone banking PIN.

Browse securely

  • Never connect to networks that are neither secured nor encrypted.
  • Ensure that your web browser is up-to-date.
  • Do not store your username/password in the browser.
  • Only log in through our official website or applications and always remember to log off.

For better security, we recommend that your password:

  • Contains 8-16 characters using numbers, upper- and lower-case letters and special characters. Phrases that are easy to remember but hard to guess work well, e.g. WE1d40in0gA@me0n5.
  • Does not contain 3 or more consecutive identical characters, e.g. “bbb” or “777”, etc.
  • Does not contain 4 or more consecutive characters as part of your password, e.g. “1234” or “abcd”, etc

Contacts

P.O.Box 26347 Kampala Plot 2702, Nyangweso Road, Tankhill- Muyenga|Uganda

clientservices@agentbanking.co.ug
0312 180 000

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